SAs BIG 3 AIRPORTS ALL MAKE THE TOP 40 IN THE SKYTRAX WORLD AIRPORTS AWARDS
Three of South Africa’s biggest airports all featured in top 40 at the Skytrax World Airport Passenger’s Choice Awards for 2017. Topping the list domestically and 19th overall is Cape Town International Airport, followed by Durban’s King Shaka International Airport (35th overall) and OR Tambo International Airport (37th overall).
Topping the overall list for a second consecutive year is Singapore’s Changi Airport, followed by Tokyo Haneda International Airport and Incheon International Airport in South Korea.
About the World Airport Awards
The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The 2017 Awards are based on 13.82 million airport survey questionnaires completed by 105 different nationalities of airline customers during the survey period. The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.