For the week ending 09 September 2016
Welcome to this week’s edition of the TBCSA’s Week in Review. We trust your Spring; tourism and heritage month has gotten off to a flying start!
What’s Up in this Weeks Review?We start this week’s edition with congratulations to Mr. Otto de Vries and ASATA and proceed to bring you a summary feedback from the board sub-committee meetings that took place on 30 and 31 August 2016. Other updates include our welcome note to FIVE new members of the TBCSA; feedback on the NDT’s Tourism Policy and SA Tourism’s announcement on the dates for Indaba 2017. We end off our updates with a summary on latest Cabinet Statement where a new SAA Board was approved. On our regular updates, we bring you the TOMSA Finders Keepers campaign which comes to an end this Tourism Month and dates of upcoming events.
CONGRATULATIONS TO MR. OTTO DE VRIES AND ASATA
This past week we read about the announcement that ASATA will be at the helm of the World Travel Agents Association Alliance (WTAAA) with the appointment of its CEO Otto de Vries as the global travel agent alliance’s Chairperson.As the global voice of the travel agency distribution channel, WTAAA meets twice a year to discuss issues that impact the global travel agency industry and to share common problem-solving strategies. ASATA has been at the forefront of many of the agendas represented on the global travel stage by WTAAA, including our involvement in the Passenger Agency Programme Global Joint Council (PAPGJC), the IATA ADM working group and addressing travel agency concerns with new generation ISS. Hearty congratulations from all of us at the TBCSA as we urge Mr. de Vries to make ASATA and the South African travel and tourism industry proud at the helm of WTAAA.
TBCSA WELCOMES NEW MEMBERS
We have the pleasure of announcing the addition of five new members to the TBCSA. We extend a warm welcome to the V&A Waterfront; Urban Econ Tourism, the Preferred Hotel Group; the Association of African Exhibition Organisers (AAXO). We are also pleased to welcome Tourvest Holdings to our family. At the upcoming board meeting of 15th September, the three new members will be ratified, since Tourvest and AAXO were ratified in earlier board meetings. This is a proud moment for the TBCSA and as such the Marketing and Membership sub committee recommended that we “make a song and dance” about it through a press statement, which we will do in the coming weeks.
FEEDBACK: TBCSA SUB-COMMITTEE MEETINGS
The TBCSA sub-committees met for the third time this year on 30 and 31 August in preparation for the TBCSA Board meeting of 15 September 2016. For your noting, we have provided a discussion summary from each meeting below:
KNOWLEDGE & RESEARCH SUB-COMMITTEE MEETING – 30 AUGUST
The Meeting opened with an update from the Secretariat that a draft Research MOU between TBCSA and Tshwane University of Technology (TUT) is close to completion and will be sent to committee members for input once finalised. Members then discussed the NDT’s draft Tourism Human Resource Development Strategy (THRD) and echoed industry’s concern on the sources consulted in drafting the strategy. It was resolved for the Secretariat to collate TBCSA members’ concerns and draft a comment paper to be sent to the committee and board for approval, before being sent to NDT. SA Tourism then got an opportunity to present a marketing update with the latest tourist arrival figures. As feedback, members enquired on why DHA does not reflect arrival figures for the hunting trade and about the existence of a tourist arrival form, which visitors entering SA complete. It was agreed that SAT would engage DHA on this two items and include the figures in future presentation of tourist arrival stats. The meeting then discussed the Tourism Industry’s Statistics Dashboard and how members can get involved. A discussion ensued on the prospect of FEDHASA resurrecting their Stats Online facility to fill in the gap left by STR Global’s hotel occupancy reports, especially for the smaller establishments. In conclusion, the meeting discussed the TSI and how members can get further involved in the initiative. The meeting was informed that FEDHASA is in the process of upgrading its website and when live, it will include a link to the Tsi incident reporting portal. It was also resolved that Online Intelligence will be invited to present its new software application to Fedhasa’s Accommodation Committee.
TRANSFORMATION & SOCIO-ECONOMIC SUB-COMMITTEE MEETING – 30 AUGUST
The meeting opened with a discussion on the Ministerial Work Stream on Inclusive Growth and unpacking the Amended Tourism Sector Codes by member associations for their members. A concern was raised that the amended tourism BEE scorecard has not been “demystified” for the benefit of many businesses especially the small enterprises. It was agreed that the Secretariat will work with the member associations to drive awareness and education within the industry; and that there will be collaboration with the Tourism BEE Council. The next discussion item was on the state of CATHSSETA. Members raised concern on the lack on the state of the SETA and its prolonged management by a Government appointed administrator. It was agreed that the Secretariat would canvass members for inputs and views on CATHSSETA and to prepare a report on the findings for board perusal and sending to the National Minister of Tourism and perhaps the Minister of Higher Education. The Secretariat then gave feedback on the Tourism B-BBEE Council’s expressed concerns on TOMSA’s contributing to transformation in the industry. This is in view of the 3% BEE points given to levy contributors in good standing. The meeting ended with a discussion on how the sub-committee can support and facilitate transformation within the industry. It was resolved that sub committee members will work with the Secretariat to identify possible projects or initiatives in line with the TORs of the sub committee.
MARKETING & MEMBERSHIP SUB-COMMITTEE MEETING – 31 AUGUST
The meeting opened with a discussion on the TOMSA Finders Keepers campaign. It was resolved that once the campaign ends, a comprehensive report needs to be presented indicating the ROI on the investment made. The meeting then discussed membership matters and policies to deal with membership debt collection. Amongst some of the amendments made on the policy is the inclusion of alternative payment methods to enable members to pay their annual membership fees; and informing members of the fees for the ensuing year immediately after the AGM approves them instead of informing them at the time of sending invoices in December. It was also resolved to take forward the AGM discussion to review the current membership structure and applicable fees. Thereafter, the issue of the sharing economy and in particular, AirBnB was discussed and it was agreed that FEDHASA would send a letter to the Tourism Minister expressing the concerns of the industry. It was further resolved for Fedhasa to conduct an impact assessment of AirBnB on the accommodation industry, which can be used to inform further engagement and discussion with authorities. On the matter of bed levies been collected by various local tourism associations, the committee resolved for the Secretariat to send a letter to the Tourism Minister asking for his intervention.
With the SAT CMO unable to join the sub committee, the Trade Relations manager delivered an abridged marketing report. On the Indaba 2017 stakeholder engagements that haven’t taken place, members suggested that it should take place as part of the board meeting on 15th September Board. Members also requested SAT to give the trade at least three month notice for upcoming road shows, shows and exhibitions to enable the trade to prepare appropriately. It was announced that DHA deliver a presentation on the Green Paper on International Migration at the TBCSA board on 15 September 2016. Members requested that the following items be added to the agenda with the DHA: (a) the foreign language students’ visa matter, (b) gathering of lodger’s identification at accommodation establishments, (c) an update on UBCs, and (d) concerns on delays at ORTIA’s immigration counters. Lastly, the Secretariat was requested to gather a list of key concerns from TBCSA members and collate them into a briefing document for the new TBCSA Chairman, which is in line with his request made at the AGM.
CORPORATE GOVERNANCE, FINANCE, HR SUB-COMMITTEE MEETING
The meeting discussed issues ranging from the need for the Secretariat to create a risk register to issues around the regularisation of the policies of the organisation. On the risk register, it was resolved that members will be requested to identify key risks that are facing the TBCSA for management to work on them with the assistance of the committee. On the SARS income tax issue, it was resolved to recommend to the board that SARS should be requested (in lieu of the commitment made at the 30th August 2015 meeting) to exempt TBCSA from paying interest charges and penalties and for TBCSA to proceed to apply for a VDP in settling the outstanding income tax debt. The decision to apply for a VDP will be preceded by an updated calculation of the Income Tax that’s owed to SARS and the potential penalties and interest charges. Management was tasked to seek assistance in making the calculations.
As for the TOMSA Income Tax matter, members recommended that a separate letter should be sent to the Minister of Finance requesting the exemption of TOMSA from paying income tax and therefore, the write-off of the outstanding income tax debt. On the policy matters, the committee made a distinction of the policies they will review (those falling within the mandate) and leaving others to the respective sub committees. Henceforth, the committee will review policies dealing with general administration, finance and human resources matters. Going into the board meeting of 15th September, the committee is recommending for the board’s approval of the organisation embarking on a Job Evaluation exercise (thus appointing service providers accordingly) and the approval to install video conferencing facilities (approving the service providers). Going forward, the committee will be working on the Delegation Levels of Authority and formalising the Remuneration Policy for the organisation. The meeting ended with information been shared about the upcoming launch of King IV corporate governance report in November 2016. On the discussion as to whether the TBCSA should be expected to abide by King Codes of Governance, it was resolved to discuss the matter at the next meeting, with the focus on the extent to which an organisation the size and nature of the TBCSA should abide by the King codes.
NATIONAL DEPARTMENT OF TOURISM:
UPDATE ON TOURISM POLICY SYMPOSIUM
On Tuesday 06 September, we attended a Tourism Policy Framework Symposium hosted by NDT at the Protea Hotel ORTIA. The objective of the symposium was for the industry stakeholders to engage on a discussion about the existing tourism policy and to identify gaps and how to address them. Speakers in the symposium included Emeritus Professor Ernie Heath from the University of Pretoria as well as our own CEO. There were also a number of panel discussions with industry specialists. A pertinent issue raised was the importance of developing a policy framework that would respond to changes in the tourism operating environment. It was also noted that travel consumers are now looking for a tourism experience rather than just receiving a service. The TBCSA CEO then emphasised the fact that tourism should be seen as a sector and not just an industry, as it contributes significantly to the country’s GDP. She also mentioned five key ingredients for the tourism sector to thrive: partnership, collaboration, consistency, sustainability and continuity. In conclusion, the NDT promised to draft a discussion document based on the deliberations in the symposium for further comments from industry, before deciding on whether to develop a new policy. Members who attended the symposium have been asked to share their views of taking the discussions forward with the NDT. We are in the process of collating the responses and inputs and will forward them to the NDT.
PARTNERSHIPS FOR THE TSI:
The symposium also provided a platform to network with stakeholders in the industry. To this end, a discussion was held with a manager from Gauteng Tourism Authority, who informed us of a partnership they have with NDT to place safety monitors in various tourist crime hotspots in the Gauteng province. Once the number of safety monitors for Gauteng has been approved, through the Tsi, we will enter into a partnership with GTA, which will enable us to inform them about areas where the monitors should be placed. We will keep you posted on this exciting development for the Tsi.
SOUTH AFRICAN TOURISM:
CHANGE OF DATE FOR INDABA 2017
SA Tourism has announced that Tourism Indaba 2017 will be held from 16 to 18 May, thus having it on weekdays as opposed to the traditional Mother’s Day weekend. Click Here to read the SAT statement.
UPDATE FROM CABINET
STATEMENT ON MEETING – 31 AUGUST 2016
For your information, we have included the Cabinet Statement of 31 August 2016, which includes the names of the new board members of South African Airways (SAA). Click Here to view the statement.
FINDERS KEEPERS ENTERS THE FREE STATE PROVINCE THIS TOURISM MONTH
We are now into the final stages of the 2016 TOMSA Finders Keepers competition. Last Sunday’s edition of the Sunday Times newspaper showcased the exhilarating province of the Northern Cape’s hidden tourism gems and participating TOMSA levy contributors. In this past weekend’s edition of the Sunday Times newspaper, the enchanting Free State province was showcased. We would like to thank Bidvest Car Rental, the Metcourt at the Frontier Inn and Casino, the Black Mountain Leisure & Conference Hotel in Thaba Nchu, and Windmill Lodge in Bloemfontein for sponsoring prizes and providing the team with accommodation during their trip in the province. In line with celebrating Tourism and Heritage month, this coming weekend’s final Finders Keepers edition will be a double page-spread about the campaign and will focus on an array of cultural tourism attractions around South Africa. Get your final upcoming Finders Keepers edition of the Sunday Times’ to see this exciting competition come to a close. The winner of the R1 million grand prize will be announced at a special event which we are in the process of organising. We will be sending invitations to TOMSA and TBCSA members to attend the event in due course.
LOCAL AND INTERNATIONAL INDUSTRY NEWS: QUICK LINKS
- G20 ends with consensus on inclusive growth
- GDP increases by 3.3% in second quarter of 2016
- Travellers still facing delays at OR Tambo International
- Historic aviation carbon agreement moves a step closer
THE WEEK AHEAD: EVENTS AND DATES TO NOTE AND/ OR DIARISE:
- 12 September: Tourism BEE Council’s Hospitality Sub Committee Meeting @NDT Offices
- 13 September: National Tourism Stakeholder Forum @Southern Sun ORTIA
- 13 September: Economic Policy Meeting Standing Committee meeting @BUSA Offices
- 13 September: STH Inaugural Alumni & Industry Fundraising Event @STH-UJ
- 15 September: TBCSA Board Meeting @ Intercontinental Hotel, ORTIA
Ms. Mmatšatši Ramawela
CHIEF EXECUTIVE OFFICER